Privacy Policy
Aurum Auto Boutique
Effective Date: October 18, 2026
Aurum Auto Boutique respects your privacy and is committed to protecting the personal information you provide when using our website, booking services, or communicating with our business.
1. Information We Collect
We may collect the following information:
Name, phone number, and email address
Vehicle information, including make, model, and year
Appointment and service details
Payment and transaction information
Communications and customer service inquiries
SMS consent preferences and related records
2. How We Use Your Information
We use customer information to:
Schedule and confirm appointments
Send appointment reminders and service updates
Communicate regarding automotive detailing and ceramic coating services
Process payments and maintain business records
Respond to customer inquiries
Send promotional messages when separate marketing consent has been provided
3. SMS Communications
Customers may voluntarily opt in to receive text messages from Aurum Auto Boutique through our online booking process or other documented consent methods.
Messages may include appointment confirmations, reminders, scheduling changes, service updates, and vehicle pickup notifications.
Message frequency varies. Message and data rates may apply.
Customers may reply STOP at any time to unsubscribe or HELPfor assistance.
SMS consent is optional and is not a condition of purchasing services.
4. Information Sharing
We do not sell or share SMS opt-in data or personal information with third parties for marketing or promotional purposes.
We may share information with trusted service providers, including appointment scheduling, payment processing, and messaging providers, solely as necessary to operate our business and provide requested services.
SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their own marketing purposes.
We may also disclose information when required by law.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect customer information against unauthorized access, disclosure, or misuse.
6. Data Retention
We retain customer information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and document communications consent.
7. Your Privacy Choices
Customers may request access to, correction of, or deletion of their personal information, subject to applicable legal and business recordkeeping requirements.
Customers can withdraw SMS consent at any time by replying STOP.
8. Third-Party Services
Our website and booking process may use third-party platforms, including Squarespace, OrbisX, and Twilio. These providers may process information on our behalf to support website functionality, scheduling, and customer communications.
9. Changes to This Policy
Aurum Auto Boutique may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
Aurum Auto Boutique
Gadsden, Alabama
Website: https://aurumautoboutiques.com
For privacy-related questions, please contact us through our website.